The economic crisis is creating huge pressure for charities to demonstrate their impact, and is pushing the government and private funders to target their funding to achieve maximum impact. Measurement remains a real challenge for many charities, with pressure from commissioners and funders and resistance from frontline staff. But if done well, impact measurement can be a benefit rather than a burden. We have identified six organisations at the forefront of charity impact measurement in the UK and the US. These ‘bright spots’ are committed to high quality impact measurement and have reaped the rewards of putting it into practice.
We are delighted to present our second social impact report. Like all social enterprises, we work hard to make a difference. We want to be transparent and open both in the way we operate and the way we report. This publication is part of that continuing effort. The report aims to make clear our achievements as a membership body and in aspiring to lead a wider social enterprise movement. We are also honest and straightforward about where progress can be made and where we haven’t got things right. In this report a year ago, we identified areas and recommendations for improvement. Here, we report back on development against those areas as we continue to try and learn and improve.